Eurolanche

Message to ticket season holders

NHL Work Stoppage Policies for Colorado Avalanche Season Ticket Holders

Dear XYZ,

As you may already be aware, the National Hockey League and the National Hockey League Players’ Association have been working under a Collective Bargaining Agreement (CBA) that was adopted by all clubs in 2005.  On Saturday, September 15, this agreement expired.  Without an agreement in place, a work stoppage is now in effect for all NHL clubs.  Both the league and the players association are committed to continue negotiations to develop a new CBA that is fair to the players and to the 30 NHL clubs.

Our fans, and especially our season ticket holders, are the most important members of our family and we strive to ensure that your monetary investment is protected.  During labor negotiations the Colorado Avalanche organization has established the following options regarding payments made toward your 2012-2013 season tickets.

Option One:  Fan First Protection Plan

• Money will be left on account and will accrue a 5% loyalty payment accruing in the manner of simple interest.
• Loyalty payments will begin to accrue on October 1, 2012 if an agreement is not reached.
• Loyalty payments accrued will be applied toward playoff tickets or next season’s renewal.
• At the conclusion of the work stoppage, accounts can opt to receive a refund check for excess principal on account, or apply this amount toward playoff tickets or next season’s renewal.

Option Two:  Ticket Refund and Interest Plan

• Ticket and applicable parking credit will be issued in the form of a refund check.  Checks will be issued in the name of the primary ticket holder on account and will be processed within 20 business days after each month of cancelled games. 
• Refund checks will also include simple interest, calculated at an annual rate of 1% based on total funds on deposit.
• Interest will begin to accrue on October 1, 2012 if an agreement is not reached.
• Refunds will not be issued until the amount of funds on an account exceeds the balance of games that can be played.  However, interest on these funds will accrue as outlined above.

Please select either option One or Two by clicking HERE. 

Your account number is XXX.

Selections must be made by Friday September 28th, 2012. Season ticket holders who do not select an option will automatically be given Option One. Regardless of which option you select, your seat location and priority number will remain intact.  Should you have questions about these options, please call your Season Ticket Services representative, Ross Jenner at (303) 405-1369.

It is the goal of all involved that an agreement on terms of a new CBA will be reached in a timely manner.  As a Season Ticket Holder, we want to make you aware that plans are in place to protect your season ticket investment.

Thank you for your continued support of the Colorado Avalanche.

Kurt Schwartzkopf
Chief Marketing Officer
Colorado Avalanche